Privacy Policy

1. Introduction

ProV International, Inc. and its affiliated entities worldwide ("ProV", "we", "our", or "us") are committed to protecting the privacy, confidentiality, integrity and security of personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, transfer, store and protect personal information when individuals visit our websites, interact with our digital platforms, register for events or marketing communications, engage us for professional services, consulting services, managed services, cloud hosting, software implementation, support services or training, apply for employment opportunities, or communicate with us as a customer, prospect, partner, supplier, contractor or visitor.

This Privacy Policy applies to websites operated by ProV, including www.provintl.com and associated websites, portals, applications and online services.

2. Who We Are

ProV is a global provider of digital transformation services, enterprise applications, IFS solutions, ServiceNow solutions, cloud services, managed services, data and analytics services, artificial intelligence solutions, infrastructure services and professional consulting services.

ProV operates through affiliated entities in various jurisdictions, including North America, Europe, Asia-Pacific, the Middle East and Latin America.

3. Information We Collect

We may collect identity information, contact information, professional information, recruitment information, technical information, website usage information, marketing and event information, and information provided through forms, portals, e-mails, meetings or other communications.

3.1 Information You Provide Directly

• Full name, job title, employer/company, business e-mail address and business telephone number.
• Physical address, country, region, city and postal code.
• Industry, company size, business interests, product interests and service requirements.
• CV/resume, employment history, qualifications, certifications, references and interview information where you apply for employment.

3.2 Information Collected Automatically

• IP address, browser type, operating system, device identifiers and language preferences.
• Time zone, date and time of access, pages visited, session duration, download activity and referral URLs.

3.3 Cookies and Tracking Technologies

We use essential cookies, functional cookies, analytics cookies, performance cookies, advertising cookies and marketing cookies. Where legally required, we obtain consent before placing non-essential cookies on a user device. Users may manage cookie preferences through our Cookie Preference Centre.

4. How We Use Personal Information

We may use personal information to deliver services, operate websites, improve user experience, respond to enquiries, manage customer relationships, conduct marketing activities, support recruitment, comply with legal obligations, conduct audits, protect rights and maintain security.

5. Artificial Intelligence and Automated Processing

ProV may utilise artificial intelligence, machine learning, data analytics and automation technologies to improve service delivery, enhance customer support, analyse operational metrics, improve security monitoring and deliver AI-enabled business solutions. Where personal data is processed through AI-enabled systems, ProV implements appropriate safeguards and controls consistent with applicable laws and contractual obligations.

We do not use solely automated decision-making that produces legal or similarly significant effects unless permitted by applicable law.

6. Legal Basis for Processing

Where applicable, ProV processes personal data on one or more legal grounds, including consent, contract performance, legitimate interests, legal obligations, protection of vital interests and public interest obligations.

7. Information Sharing and Disclosure

We do not sell personal information. We may share information with ProV group companies, service providers, professional advisers, regulatory authorities, public authorities and parties involved in business transactions such as mergers, acquisitions, corporate restructuring or sale of assets.

8. International Data Transfers

As ProV operates globally, personal information may be transferred between countries. Where personal data is transferred internationally, ProV implements appropriate safeguards, including Standard Contractual Clauses, Data Processing Agreements, appropriate organisational and technical safeguards.

9. Data Security

ProV maintains administrative, technical and physical safeguards designed to protect personal information. Security measures may include encryption, multi-factor authentication, access controls, security monitoring, vulnerability management, incident response procedures, employee security awareness programmes and ISO 27001-aligned controls.

10. Data Retention

We retain personal information only for as long as necessary for business purposes, contractual obligations, legal requirements, regulatory obligations, dispute resolution and security investigations. Retention periods vary according to the nature of the information and applicable legal requirements.

11. Your Privacy Rights

Depending on location, individuals may have rights to access personal information, correct inaccurate information, delete personal information, restrict processing, object to processing, withdraw consent, receive data portability and lodge complaints with regulatory authorities. California residents, EEA residents, UK residents and residents of other jurisdictions may have additional statutory rights under applicable law.

12. Children's Privacy

Our websites and services are intended for business users and are not directed to children. We do not knowingly collect information from individuals under the age applicable under local law without appropriate authorisation.

13. Third-Party Websites

Our websites may contain links to external websites. ProV is not responsible for the privacy practices, content or security of third-party websites. Users should review the privacy notices of those websites independently.

14. Marketing Communications

You may receive marketing communications from ProV if you request information from us, attend our events, subscribe to our updates or have an existing business relationship with us. You can unsubscribe at any time through e-mail opt-out links, by contacting us directly or by submitting privacy preference requests.

15. Data Protection Requests

Individuals may submit requests relating to data access, data correction, data deletion, consent withdrawal, restriction requests and marketing preferences. Requests should be directed to privacy@provintl.com or info@provintl.com.

16. Data Breach Notifications

In the event of a personal data breach requiring notification under applicable laws, ProV will notify the affected individuals and regulatory authorities within legally required timeframes.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be published on this website with a revised Last Updated date. Continued use of our websites and services following publication constitutes acceptance of the updated Privacy Policy.

18. Contact Information